A service-oriented culture means doing all we can to delight our customers, so as to achieve customer loyalty that paves the way for enduring relationships.

We also believe in constantly outstanding service performance, as well as leading product and service innovations.

Dynasty Travel has established itself as one of Singapore’s leading travel agencies by consistently offering high levels of service excellence and innovation in our products and services. Backed by 33 years of travel excellence, we aim to provide outstanding customer service and a unique travel experience for our customers.

Our recent achievements awards; Excellent Service Awards 1997 and 1999, and Finalist for the Travel Agency of the Year 1998 (Outbound) serve as a public endorsement for our dedicated staff and Management to continuously upgrade ourselves in customer travel service. We were also awarded the prestigious Pacific Asia Travel Association (PATA) Singapore Chapter’s inaugural award for best practices to improve work processes. Dynasty Travel continues to innovate as we strive to fulfill our customers’ ever-growing needs.

In 2009, we introduced Singapore’s first travel website that offers online payment for group tour packages. In the following year, we incorporated the premium club lounge in all our group tours to provide more value for our customers, another industry’s first.

To cater to the technologically savvy customers of today, we introduced several new initiatives to further improve booking and payment efficiency. They include the AXS payment system in 2011 and the iDynasty iPhone application in 2012. And these technological innovations are just the tip of the ice-berg as Dynasty Travel is always constantly advancing forward.

Our organization provides the following:

• Corporate Ticketing
• Incentive Travel
• Special Interest
• Meeting and Conventions
• Educations Trips
• Group Tours
• Free & Easy Travel
• Cruise Holidays
• Tailor-made Holidays